Reviews of Oxy Clean Spin Clean for Autos
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SPECIAL UPDATE: Oct 3 2016: OxiFresh remains committed to increased client satisfaction and has improved their business organization practices over the years to better serve their customers. OxiFresh is truly dedicated to making sure their customers are satisfied and that whatever complaints which do arise are addressed promptly and fairly.
To date, OxiFresh has made good religion efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be amidst the top members of the Rip-off Report Corporate Advocacy Business organization Remediation and Customer Satisfaction Plan every bit a Verified Condom Business organisation.
Over time and since becoming a fellow member, OxiFresh has remained actively engaged and improving the manner they address customer service complaints. Every bit an active and electric current fellow member of the Rip-off Report Corporate Advocacy Concern Remediation and Customer Satisfaction Plan we are happy to report that now more than than e'er OxiFresh remains committed to improving customer satisfaction.
Remember, no company or individual tin can ever satisfy 100% of the people 100% of the time. There are no products or services that volition e'er be perfect for everyone and even the best companies volition receive complaints from fourth dimension to fourth dimension. Even so, past participating in the Corporate Advocacy Program, the member business organization has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please go along in heed that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current state of affairs and your perceived expectations. Success with whatsoever product or service is always based on the proper awarding and understanding. The fastest car volition non run if yous never turn the engine on. Look at how y'all used the production or service that was provided in relation with the instructions that yous received. The Corporate Advocacy Business organization Remediation and Client Satisfaction Program will assist you lot get your phonation heard simply please be prepared with documentation and fair representation of your concern, also have an idea of how the company can set up your concern. Can they offer additional services, extend warranties, offer a off-white refund or just go y'all talking with someone that can assistance. ..let them know and let usa know!
*Whatever consumer non receiving satisfaction from a member of the Corporate Advocacy Plan should e-mail us at editor@ripoffreport.com
Editors UPDATE: Positive Rating and Recognition has been given to Oxi Fresh Carpet Cleaning for its Delivery to Excellence in customer service.
Rip-off Reports investigation of this company has uncovered some interesting and good things nearly their focus on satisfying customers. They have, every bit we found, an ongoing commitment to total customer satisfaction. This means that customers can expect them not only to piece of work difficult to solve whatever problems that come up during a cleaning, they also exercise their all-time to avoid such problems from happening in the first identify. This approach is part of the reason they have i of the lowest complaint-to-success ratios in the business and why tens of thousands of people practise business concern with them.
During our Rip-off Report investigation, we asked the Oxi Team(SM) what they thought made them client-committed. They gave us two answers: "The outset affair, and the most immediate in our minds, is requite them a cleaning like they've never had before. A green, prophylactic, fast-drying cleaning that leaves carpets soft and dry out in merely well-nigh one hour. This means customers are back on their carpets fast, giving them back their day. I think that this, combined with the sheer thoroughness of our auto and cleaning solutions, is a large role of the reason nosotros have such success with customers."
"Then at that place'southward how we arroyo customers who weren't satisfied with us. Naturally, we make strong efforts to correct whatsoever mistake nosotros may commit, trying to work with the customer to find a satisfactory resolution. But every bit we work to solve this trouble, we're too treating the situation as an opportunity to larn from past mistakes and go more efficient every bit a company. Learning why one rug didn't make clean besides or why one item person is particularly enlightening and it can help our technicians better understand carpet cleaning as a whole. That manner we not only help our customers, we also learn how to meliorate avoid making such a mistake again."
Rip-off Written report can't assist but appreciate this mature arroyo to client problems and complaints. Rather than simply trying to ignore them and sweep such problems under the rug, this squad does there best to solve any problem they're faced with.
In summary, after our investigation, which included discussions with Oxi Fresh(R) and many of their past and current associates, Rip-off Study is convinced that they are committed to providing quality services resulting in total client satisfaction.
Read more virtually Oxi Fresh's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business organization with a member of Rip-off Report'southward Corporate Advocacy Concern Remediation & Client Satisfaction Program. ..yes, a long name for a plan that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advancement Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a fellow member business. this program works.
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Oxi Fresh Rug Cleaning Did non perform services to my expectation, and now avoiding my attempts for refund Denver Colorado
I ordered my carpets to be cleaned based on an ad that I received in the postal service ad that they are pet stain and aroma removal specialists. I spoke with the telephone call eye rep who scheduled my appointment. Upon their arrival, a street clothing dressed person showed upward in his private vehicle, used my garden hose to mix his solvent, sprayed it on my floor, and so without extracting anything, or following other visitor procedures, "cleaned" my carpet. he skipped rooms, and then proceeded to add on extras that price coin without advising me first. Walking in and out of my domicile on the moisture carpets with street shoes without covers, and left my carpets wet for 8+ hours afterwards. (advert says carpets dry out inside ane-2 hours) my carpets were not cleaned to my satisfaction, and upon calling to complain, was non answered for two weeks, upon which a company rep named Jamie Himes came to my home a calendar week afterwards his kickoff contact, admitted they could accept washed a meliorate job, that their advert was misleading and that the gentleman that came to my home did not follow company procedures, and that I should have been advised of the procedures from the call center when I scheduled my appointment. He so asked for a chance to rectify the situation past redoing my carpets and when I declined, said that he would speak to the owner nigh a refund. I called him back a week later, and he brash me that the owner said that he would refund my money. I asked when, and he said he would phone call me back.
A week later, no call, and no respond to my follow up call to ask where my refund was. Another week went by and I called him again (June 21st) and his response to me was that he had done all that he tin do to become my refund past asking the owner to send it back to me. He refused to give me contact info for the owner, and again stated that he would telephone call the possessor again to detect out where my refund was and call me correct back. Today, June 25th, I have called him 3 more than times, with no answer to whatsoever phone call. I have called the telephone call center, and his prison cell phone to advise of my intentions of filing a claim with the courts for my refund.
Adrian_s longmont, Colorado
UsaA.
Source: https://www.ripoffreport.com/reports/oxi-fresh-carpet-cleaning-trusted-business-commits-to-total-customer-satisfaction-commitment-to-rip-off-report-corporate-advocacy-business-remediation-customer-satisfaction-program/denver-colorado-80204/oxi-fresh-carpet-cleaning-commitment-to-100-customer-satisfaction-these-green-carpet-cle-464847
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